A Deeper Look At Utilization Metrics & Service Volume

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When someone asks about your service area, what do you say?  Do you describe it as rural, urban, super rural, or a mix?  Maybe you tell them how many square miles you cover, and how many trucks you staff during peak and off-peak hours to sufficiently cover the area.  These all seem like reasonable ways to answer the question, and most of us could likely come up with without too much difficulty.  Let’s take this one level deeper.  Let us assume you have a mixed service area and at least some of your service area is in a rural, urban and super-rural area.  Would you be able to say how many square miles of your coverage area is rural, urban, or super-rural area?  Are you able to drill down even…
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Utilization Metrics: It Isn’t Apples to Apples

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You have all heard the phrase ‘if you’ve seen one ambulance service, you’ve seen one ambulance service,’ right? Generally speaking, I dislike that phrase. When it comes to ulitization metrics, however, I must admit the phrase fits perfectly. If you were to ask fifty ambulance services for their utilization rate and how they came to that number, you would likely get as many answers back. Some are proud to have a high utilization rate in the eighties or nineties, because they are getting the most out of their staff. Others are boastful about a utilization rate in the middle taking pride in their organization's ability to take care not to overload their crews in a 24-hour shift and still others, maybe a bit sheepishly, report a utilization rate in the…
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Podcast With PAAW: Ambulance Cost Data Collection at the Midwest EMS Expo

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Rebecca Williamson, Chief Compliance Officer for Pafford EMS and Chair of the American Ambulance Association’s Medicare Regulatory Committee and Scott Moore, Esq., HR, and Operations Consultant for the American Ambulance Association join EMS in Wisconsin to talk about the upcoming Cost Data Collection workshop at Midwest EMS Expo.  Midwest EMS Expo is coming up April 25 - 26 in Bloomington, MN, and the regional workshop will be on April 25th.  In this interview, Scott & Rebecca give us a look into the world of ambulance cost data collection, what to expect from the workshop, and who should attend.  For more information, visit www.midwestemsexpo.com.
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Volunteer Labor: Understanding the True Cost of Doing Business

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There are three parts to ever story – a beginning, a middle, and an end. Likewise, there are three parts to running an ambulance service (humor me here); clinical staff (beginning) patients (middle) and administrators (end). This comparison is over-simplified, but the point is this – whether you are a 5-person volunteer service or a 5-state ambulance service, it takes the same basic things to operate. When it comes to cost data collection and ensuring organizations like CMS understand the true cost of doing business, we need to make sure we are sharing our individual stories in the same way. Full-Time ambulance services can likely report the cost of doing business relatively easily. They can run reports on the number of FTEs they have, how much they’re spending in overtime,…
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Podcast With PAAW: A Discussion About Ambulance Cost Data Collection

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In a podcast hosted by Professional Ambulance Association of Wisconsin (PAAW), Maria Bianchi, the Executive Director of the American Ambulance Association discusses ambulance cost data collection. Learn what cost collection is, why it is happening, and why ambulance services across the country should care. Listen to the podcast.   Looking for more ambulance cost data collection content? Visit www.ambulancereports.org. You will find both free resources and paid subscriptions are available to fit your budget and help your service prepare for the future of EMS.
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Quick Takes: Medicare Utilization Basics

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Medicare Utilization and Service Volume data will be key in the upcoming CMS data collection efforts. As part of our Quick Takes series, here's a review of some basics, as well as a look at some limitations of the current system. [video mp4="https://ambulancereports.org/wp-content/uploads/2019/01/QTmedutil.mp4"]
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Quick Takes: A Bit of Context

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We get questions regularly about why data collection is here, why it's important, and why anybody should care. As part of our Quick Takes series, here's a brief bit of context to help fill in some gaps! [video mp4="https://ambulancereports.org/wp-content/uploads/2018/12/QTbg.mp4"]
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Quick Takes: Dimension Compression

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Huh? What's dimension compression - and what does it have to do with booking expenditures? As part of our Quick Takes series, here's a brief overview with some examples! [video mp4="https://ambulancereports.org/wp-content/uploads/sites/6/2018/11/QTdimcomp.mp4"]
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Request for Proposals—SME/Project Director

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American Ambulance Association Request for Proposals SME/ Project Director Ambulance Cost Data Collection November 2018 Overview The American Ambulance Association (AAA) invites proposals from qualified interested parties (individual and teams) for the purpose of directing the Ambulance Cost Data Project as a Subject Matter Expert (SME). Introduction As part of the extension of the Ambulance Medicare Add on payments, legislation passed on February 9, 2018, the Congress mandated that ambulance services provide cost data.  General requirements of the legislation include the following: Requires notice-and-comment rulemaking May use a cost survey Collect (1) cost; (2) revenue; (3) utilization; and (4) other information determined appropriate by the Secretary Include information: (1) needed to evaluate the extent to which costs are related to payment rates; (2) on the utilization of capital equipment and…
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Quick Takes: NPIs

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As part of our new Quick Takes series, here's a brief discussion about the issues around having single or multiple NPIs under the new data collection requirements. Interested in taking a deeper dive into this topic? Learn from our panel of experts during the webinar Single vs. Multiple NPIs: Challenges and Opportunities on Tuesday, December 11th. [video mp4="https://ambulancereports.org/wp-content/uploads/sites/6/2018/10/QTnpis.mp4"]
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