A Deeper Look At Utilization Metrics & Service Volume

When someone asks about your service area, what do you say?  Do you describe it as rural, urban, super rural, or a mix?  Maybe you tell them how many square miles you cover, and how many trucks you staff during peak and off-peak hours to sufficiently cover the area.  These all seem like reasonable ways to answer the question, and most of us could likely come up with without too much difficulty.  Let’s take this one level deeper.  Let us assume you have a mixed service area and at least some of your service area is in a rural, urban and super-rural area.  Would you be able to say how many square miles of your coverage area is rural, urban, or super-rural area?  Are you able to drill down even further and report which resource(s) are used to cover these segments of your service area?  The upcoming Utilization Metrics & Service Volume, Part 2 webinar will help you answer these questions and more.

Utilization Metrics & Service Volume, Part 1 was presented on January 15th (you can view it on-demand here) and, Rebecca Williamson, Angie McLain, and Scott Moore walked participants through the history and progression of ambulance cost data collection, the calculation of utilization metrics, and the importance of all services counting the hours in the same way.  During Utilization Metrics & Service Volume, Part 2 on March 19th, Asbel Montes, AAA board member and chair of the Payment Reform Steering Committee, will help you understand why such a granular understanding of your service is paramount as we continue to move through this cost data collection process.   Understanding the “why” will help us better appreciate the gravity of cost data collection, the consequences of procrastination, and how using standard definitions across the industry can help us get it right.

During the webinar, participants will learn:

  • Why it’s important to know the square coverage miles of your service segmented by urban, rural, and super-rural
  • The importance of how local and state laws impact cost based upon service volume and utilization
  • The methodologies and formulas other Medicare reimbursed healthcare providers must furnish as part of their industry Medicare Cost Reports
  • Why mileage by service level should be included in understanding service volume in any cost data collection tool
  • Why standardized definitions are critical when reporting costs in the data collection tool

You can sign up for the webinar by visiting www.ambulancereports.org and clicking on Webinars in the top banner bar.  Please invite others within and outside of your organization to participate in these webinars, particularly anyone responsible for finances within your organization.  We welcome you to sign yourself and your colleagues up for the FREE cost collection newsletter, and it is also worth mentioning that you do not have to be a member of the American Ambulance Association to sign up for the newsletter, access content, or participate in the webinar.

Looking for more ambulance cost data collection content? Visit www.ambulancereports.org. You will find both free resources and paid subscriptions are available to fit your budget and help your service prepare for the future of EMS.

Cost Data Collection: 161 Days 11 Hours 40 Minutes 7 Seconds until mandatory reporting begins!